The most successful contract managers are not just administrators of legal text; they are powerful organizational leaders and master influencers. This course is designed for professionals seeking to elevate their role from tactical support to strategic leadership by honing their soft skills and cross-functional influence. It focuses on techniques for effective communication, conflict resolution, building consensus across diverse stakeholder groups (Legal, Finance, Sales, Operations), and leading virtual teams through complex contract negotiations. By mastering the art of influence, participants will drive faster approvals, better collaboration, and successful contract outcomes that truly serve the organization's strategic objectives.
Contract Leadership and Influencing Stakeholders
Legal and Contracts Management
October 25, 2025
Introduction
Objectives
Upon completion of this intensive course, participants will be able to:
- Apply proven leadership models to contract management and negotiation scenarios.
- Develop and execute effective communication strategies tailored to diverse internal and external stakeholders.
- Master techniques for conflict resolution and building consensus in multi-functional contract review teams.
- Define the Contract Manager's role as a strategic business partner and value integrator within the organization.
- Employ structured influencing tactics to drive change and secure executive sponsorship for contract initiatives.
- Lead virtual and geographically dispersed negotiation teams to a common commercial goal.
- Conduct effective stakeholder mapping and analysis to identify key sources of power and resistance.
- Translate complex legal and commercial risks into clear, business-focused language for executive decision-making.
Target Audience
- Contract Managers transitioning into leadership or director roles
- Heads of Contract Administration and Commercial Operations
- Senior Procurement and Sourcing Professionals
- Project and Program Leaders overseeing major contract portfolios
- Business Development and Sales Leaders involved in deal structuring
- Cross-functional team members seeking to improve collaboration
- Professionals aspiring to become Chief Commercial Officers (CCOs)
Methodology
- Intensive role-playing scenarios focused on managing conflict between two internal stakeholders.
- Group exercise creating a stakeholder map and tailored communication plan for a major contract initiative.
- Workshop on presenting a complex contract risk profile to a mock executive committee.
- Discussions and practical exercises on virtual team leadership and global negotiation.
- Individual assignments focused on developing a personal leadership action plan.
Personal Impact
- Enhanced ability to secure internal consensus quickly, dramatically reducing contract cycle time.
- Mastery of executive communication and persuasion to drive strategic contract decisions.
- Stronger capability to lead multi-functional teams without direct reporting authority.
- Confidence in managing and resolving high-stakes internal and external contract conflicts.
- Elevated personal reputation as a key strategic business partner and trusted advisor.
- Improved mentoring and coaching skills for building a high-performing contract team.
Organizational Impact
- Faster time-to-market and revenue generation through expedited contract negotiations and approvals.
- Improved compliance and reduced risk through greater adoption of standardized contract processes.
- Breakdown of organizational silos, leading to better contract outcomes and value realization.
- A stronger, more credible Contract Management function with greater executive sponsorship.
- Reduced organizational friction and improved cross-functional collaboration on all deals.
- Higher retention and engagement of high-potential talent within the contracts team.
Course Outline
Unit 1: The Contract Manager as a Strategic Leader
Defining Contract Leadership- Shifting mindset from process management to strategic vision and influence.
- Applying situational leadership models (e.g., Hersey-Blanchard) to contract team dynamics.
- Developing a personal leadership brand centered on value, integrity, and commercial acumen.
- The ethics of influence and leading by example in high-pressure environments.
- Techniques for translating contract strategy into a concise, compelling executive brief.
- Mastering the art of presenting risk and reward to secure senior management buy-in.
- Structuring persuasive arguments for significant investments in CLM systems or process change.
- Using storytelling and data visualization to communicate complex contract performance issues.
Unit 2: Stakeholder Management and Cross-Functional Influence
Mapping and Analysis- Conducting detailed stakeholder mapping (power/interest grid) for complex contract projects.
- Identifying and engaging key internal stakeholders (Legal, Finance, IT, Operations).
- Strategies for managing resistant or non-engaged stakeholders and overcoming organizational silos.
- The role of the contract leader in managing external stakeholders (customers, partners, regulators).
- Employing principled negotiation and interest-based bargaining to resolve internal disagreements.
- Techniques for facilitating cross-functional workshops to standardize contract terms.
- Addressing and mediating personality conflicts within high-stress negotiation teams.
- Strategies for managing conflicting departmental incentives (e.g., Sales revenue vs. Legal risk).
Unit 3: Mastering Negotiation and Team Leadership
Leading the Negotiation Team- Defining roles, responsibilities, and communication protocols for the core negotiation team.
- Techniques for maintaining team discipline, controlling messaging, and managing information flow.
- Strategies for debriefing negotiation sessions and adapting the team's approach quickly.
- The role of the contract leader as a central repository for all commercial and legal intelligence.
- Best practices for leading and motivating geographically dispersed contract teams.
- Strategies for overcoming cultural differences in negotiation and contract interpretation.
- Utilizing technology (video conferencing, shared platforms) for maximum team synergy.
- Ensuring clear, consistent communication across different time zones and language barriers.
Unit 4: Driving Change and Process Adoption
Change Management in Contracting- Applying foundational change management principles (e.g., Kotter's 8-Step Process) to contract initiatives.
- Techniques for overcoming user resistance to new CLM systems or standardized templates.
- Creating champions and advocates for contract process improvement across the business.
- Measuring the success of influence and change efforts through tangible business metrics.
- Mentoring and coaching junior contract staff on negotiation and relationship management.
- Developing internal training programs for business stakeholders on contract basics and compliance.
- Delegating responsibility and building accountability within the contract management function.
- Succession planning and preparation for future contract management leaders.
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