Digital Government Transformation

This strategic course prepares public sector leaders and practitioners to lead and implement digital transformation initiatives that enhance service delivery, improve operational efficiency, and increase citizen engagement. Participants will learn to develop digital strategies, navigate technology adoption challenges, and create citizen-centric digital services that meet evolving public expectations. The program covers emerging technologies, change management, and governance frameworks specific to public sector digital transformation. Through case studies and practical exercises, professionals will develop capabilities to drive meaningful digital change while managing risks and ensuring inclusive access to digital services.