Consumer Protection in Digital Financial Services (DFS)

This course addresses the unique and rapidly evolving challenges of **Consumer Protection in Digital Financial Services (DFS)**, encompassing mobile money, FinTech platforms, and digital credit. It provides a framework for adapting existing laws to the digital context, focusing on new risks such as fraud in agent networks, algorithmic bias in lending, data privacy breaches, and opaque digital disclosures. Participants will learn how to design technology-neutral regulation, utilize SupTech tools for oversight, and implement effective disclosure and recourse mechanisms tailored to the speed and complexity of the digital environment, ensuring responsible innovation.