Designing Effective Consumer Education Mandates

This course focuses specifically on the public policy tool of mandating financial service providers to deliver **Consumer Education** and information. It explores the regulatory design of such mandates, ensuring they are not a substitute for clear disclosures but a supplement. Participants will learn how to draft rules on the content, timing, quality, and non-commercial nature of mandated education, focusing on measuring compliance and the effectiveness of programs delivered by the industry. The course also addresses the role of technology in automating and scaling high-quality, non-biased educational content.