UDAAP (Unfair, Deceptive, or Abusive Acts or Practices) Compliance

This course provides an intensive examination of Unfair, Deceptive, or Abusive Acts or Practices (**UDAAP**) statutes, which form a cornerstone of modern consumer financial protection. Participants will learn the legal definitions and critical distinctions among "unfair," "deceptive," and "abusive" acts across the lifecycle of a financial product, from marketing to servicing. The training focuses on recognizing high-risk activities, implementing preventative controls, and responding effectively to regulatory scrutiny and consumer complaints. A major emphasis is placed on proactive compliance measures to embed ethical market conduct into organizational culture and business processes.