Business Continuity & Crisis Management for Payment Systems

The operational resilience of national payment systems (RTGS, NSS, Card Networks) is paramount to financial stability, as a major outage can halt economic activity and erode public confidence. This critical course focuses on designing, implementing, and testing robust Business Continuity Planning (BCP) and comprehensive Crisis Management (CM) protocols specifically for Financial Market Infrastructures (FMIs). Participants will move beyond theoretical planning to analyze real-world scenarios, covering everything from natural disasters and technical failures to sophisticated cyber-attacks. The program emphasizes adherence to international standards, such as the CPMI-IOSCO Principles for FMIs, focusing on recovery time objectives (RTO), recovery point objectives (RPO), and the necessary coordination among the central bank, FMI operators, and system participants to ensure continuity of critical functions under duress.