Strategic Revenue Collection and Debt Management

This course offers a strategic and operational deep dive into the effective collection of tax revenue and the proactive management of tax arrears (debt). It focuses on moving beyond traditional, manual collection methods to a data-driven, segmented approach. Participants will learn how to analyze the tax debt portfolio, segment debtors based on risk and collectability, and employ a spectrum of collection tools, from automated reminders to forceful legal action. The ultimate goal is to equip revenue officials with the strategic insights and tactical skills necessary to maximize cash flow, minimize the growth of tax debt, and ensure fairness in the collection process.