Tax Administration: Modernization and Best Practices

This course focuses on the critical function of **tax administration** and the strategies for modernization to enhance efficiency, compliance, and service delivery. It moves beyond policy to examine the operational framework, organizational structures, and technological solutions necessary for a high-performing revenue agency. The curriculum covers international best practices as defined by organizations like the OECD and IMF, emphasizing the shift toward digital platforms, risk-based management, and taxpayer-centric services. Participants will gain practical knowledge to design and implement reforms that transform their agency into a modern, effective, and fair administrator of the tax system.