Stakeholder Engagement and Communication in Risk & Crisis

Effective **Stakeholder Engagement and Communication** is arguably the most critical component of successful risk and crisis management. This course provides a structured methodology for identifying, prioritizing, and managing the information needs of diverse internal and external groups during both normal risk periods and active crises. Participants will master techniques for tailoring complex risk data into understandable messages, utilizing transparent communication to build trust, and employing targeted strategies to neutralize opposition. The focus is on turning potential adversaries into advocates through consistent, clear, and empathetic dialogue.