Crisis Communications and Management

This intensive course provides the essential knowledge and practical skills required to navigate high-stakes **Crisis Communications and Management**. A single misstep during a crisis can destroy years of reputation building, making effective, rapid, and empathetic communication paramount. Participants will learn how to transition from a normal operational state to a crisis footing, master the art of drafting holding statements, manage the media frenzy, and advise senior leadership under extreme pressure. The curriculum focuses on preparedness, real-time decision-making, stakeholder mapping, and the long-term journey of trust recovery, all grounded in industry-recognized crisis models.