Managing Workplace Conflict and Change

The ability to effectively **Manage Workplace Conflict and Change** is a core competency for all modern leaders, directly impacting productivity, morale, and business agility. This essential course equips managers and **HR** professionals with the diagnostic frameworks and practical communication skills needed to navigate both interpersonal disputes and organizational transformations constructively. Participants will master conflict resolution techniques, learn how to utilize emotional intelligence to manage resistance to change, and apply change management models to ensure smooth, high-adoption transitions. The program emphasizes transforming conflict and change from sources of disruption into opportunities for growth and innovation.