AI-Driven Fraud Detection and Consumer Rights

This course examines the dual role of **Artificial Intelligence (AI)** in both enhancing **Fraud Detection** capabilities and its potential to infringe on fundamental **Consumer Rights** (e.g., privacy, fair treatment). Participants will gain an understanding of how Machine Learning models are used for anomaly detection and financial crime prevention, while also learning to manage associated risks like false positives, algorithmic bias, and the use of consumer data without adequate consent. The training emphasizes a balanced approach: leveraging AI for system integrity while ensuring consumer decisions are transparent, contestable, and non-discriminatory.