Agent Banking and Last-Mile Delivery Regulation

This essential course provides a deep dive into the regulatory framework necessary to govern **Agent Banking** and other models for **last-mile financial service delivery**. It analyzes the risks inherent in operating vast networks of third-party agents, including liquidity management, operational security, fraud, and consumer protection. Participants will learn how to draft effective agent banking guidelines, set appropriate operational and prudential limits, and design robust supervisory models to ensure agent oversight, transparency, and consumer recourse, thereby leveraging agent networks safely to drive mass financial inclusion.