Effective communication and coordination with law enforcement agencies are essential skills for security professionals handling incidents that may require police involvement or legal action. This course provides comprehensive training on establishing productive relationships with law enforcement, understanding jurisdictional boundaries, and facilitating smooth cooperation during investigations and emergencies. Participants will learn protocol for information sharing, evidence transfer, and joint operations while maintaining appropriate professional boundaries and legal compliance. The training emphasizes practical communication techniques and relationship-building strategies that enhance organizational security through effective law enforcement partnerships.
Communication and Liaison with Law Enforcement
Security Operations and Risk Protection
October 25, 2025
Introduction
Objectives
Upon completion, participants will be able to:
- Establish effective relationships with law enforcement agencies
- Understand law enforcement jurisdictions and capabilities
- Communicate security incidents effectively to law enforcement
- Coordinate joint responses to security events
- Share information appropriately while protecting privacy
- Facilitate law enforcement access to facilities and personnel
- Manage media and public relations during law enforcement activities
- Navigate legal requirements for information sharing
- Develop ongoing liaison programs with law enforcement
- Maintain professional boundaries in law enforcement relationships
Target Audience
- Security Managers and Directors
- Corporate Security Officers
- Facility Security Supervisors
- Event Security Coordinators
- Campus Security Directors
- Protection Specialists
- Emergency Response Coordinators
- Security Liaison Officers
Methodology
- Role-playing communication scenarios
- Case studies of successful liaisons
- Law enforcement meeting simulations
- Incident response coordination exercises
- Communication skill workshops
- Stakeholder management practice
- Joint exercise planning sessions
Personal Impact
- Enhanced communication and interpersonal skills
- Increased confidence in dealing with law enforcement
- Improved crisis communication abilities
- Stronger relationship-building capabilities
- Better understanding of legal boundaries
- Enhanced professional network
Organizational Impact
- Improved incident response effectiveness
- Enhanced organizational reputation with authorities
- Reduced liability through proper coordination
- Faster law enforcement response times
- Better investigation outcomes
- Stronger security program credibility
Course Outline
Law Enforcement Liaison Fundamentals
Relationship Building- Importance of law enforcement relationships
- Professional boundaries and ethics
- Initial contact and introduction protocols
- Relationship maintenance strategies
- Cultural understanding of law enforcement
- Local, state, and federal law enforcement roles
- Specialized units and capabilities
- Jurisdictional boundaries and limitations
- Mutual aid agreements
- Private-public partnership frameworks
Communication Protocols
Initial Contact Procedures- Emergency vs. non-emergency communication
- Dispatchers communication techniques
- Incident reporting protocols
- Escalation procedures
- After-hours contact methods
- Appropriate information sharing guidelines
- Privacy and confidentiality considerations
- Intelligence sharing protocols
- Documentation of information exchanges
- Legal compliance in information sharing
Incident Response Coordination
Initial Response- Law enforcement notification procedures
- Scene preparation for law enforcement arrival
- Initial briefing techniques
- Resource coordination
- Access and facility support
- Joint command establishment
- Information updates and intelligence sharing
- Resource support coordination
- Media management coordination
- Investigation support
Investigation Support
Evidence Handling- Evidence preservation for law enforcement
- Chain of custody maintenance
- Evidence transfer procedures
- Documentation requirements
- Storage and security protocols
- Witness preparation for law enforcement
- Employee rights protection
- Interview coordination
- Management notification procedures
- Legal counsel coordination
Specialized Situations
Emergency Response- Active shooter response coordination
- Evacuation support
- Emergency access procedures
- Traffic and crowd control
- Family assistance coordination Investigative Operations
- Surveillance support
- Undercover operations coordination
- Search warrant execution support
- Arrest coordination
- Follow-up investigation support
- Formal liaison program establishment
- Regular meeting schedules
- Training exchange programs
- Joint exercise planning
- Performance measurement
- After-action review processes
- Relationship assessment
- Protocol refinement
- Stakeholder feedback collection
- Industry best practice adoption
Program Development
Liaison ProgramReady to Learn More?
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