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Introduction to Marketing Technology (MarTech) Stacks

Sales and Marketing October 25, 2025
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Introduction

The marketing technology landscape has exploded with thousands of solutions that enable organizations to automate, personalize, and scale their marketing efforts across digital channels. This foundational course provides a comprehensive overview of MarTech stacks, their components, and how to strategically select, implement, and manage marketing technologies to drive business results. Participants will learn to navigate the complex MarTech ecosystem, understand integration requirements, and align technology investments with marketing strategy and customer experience objectives. The curriculum covers everything from core marketing automation platforms to emerging AI and analytics tools, providing practical frameworks for building and optimizing technology stacks that deliver measurable ROI.

Objectives

Upon completion, participants will be able to:

  • Understand the MarTech landscape and major technology categories
  • Map marketing technologies to customer journey stages
  • Evaluate and select appropriate MarTech solutions for business needs
  • Develop MarTech integration strategies and architecture plans
  • Manage MarTech implementation projects and vendor relationships
  • Measure MarTech ROI and performance metrics
  • Understand data management and privacy considerations
  • Develop MarTech governance and usage policies
  • Align MarTech investments with marketing and business strategy
  • Plan for emerging trends and technology evolution

Target Audience

  • Marketing Managers and Directors
  • Digital Marketing Specialists
  • Marketing Operations Professionals
  • CMOs and Marketing Leaders
  • Sales and Marketing Technologists
  • Business Analysts in Marketing
  • Agency Technology Consultants
  • Career Changers Entering Digital Marketing

Methodology

  • Technology evaluation exercises
  • Case studies of successful MarTech implementations
  • Vendor demonstration analysis
  • Integration architecture workshops
  • ROI calculation exercises
  • Strategic planning sessions
  • Peer review of technology plans

Personal Impact

  • Enhanced understanding of marketing technology landscape
  • Improved strategic planning and evaluation skills
  • Stronger vendor management and negotiation abilities
  • Increased confidence in technology decision-making
  • Better data management and analytics capabilities
  • Enhanced career opportunities in marketing technology

Organizational Impact

  • More effective marketing technology investments
  • Improved marketing efficiency and automation
  • Better customer data integration and utilization
  • Enhanced personalization and customer experiences
  • Higher marketing ROI and performance
  • Stronger competitive advantage through technology

Course Outline

MarTech Fundamentals

Landscape Overview
  • Evolution and scope of marketing technology
  • Major MarTech categories and subcategories
  • Marketing technology ecosystem mapping
  • Business case for MarTech investment
  • Current trends and future directions
Strategic Alignment
  • Aligning MarTech with marketing strategy
  • Customer journey technology mapping
  • Marketing capability maturity assessment
  • Technology vs. capability-led approaches
  • Stakeholder alignment and buy-in

Core MarTech Components

Foundation Technologies
  • CRM systems and marketing databases
  • Marketing automation platforms
  • Content management systems
  • Email marketing platforms
  • Social media management tools
Advanced Technologies
  • Customer data platforms (CDPs)
  • Analytics and business intelligence tools
  • Personalization and testing platforms
  • Advertising technology and programmatic
  • E-commerce and conversion platforms

Selection and Implementation

Technology Evaluation
  • Vendor evaluation frameworks
  • Request for proposal (RFP) development
  • Proof of concept and pilot testing
  • Total cost of ownership analysis
  • Scalability and future-proofing assessment
Implementation Planning
  • Implementation roadmap development
  • Integration strategy and architecture
  • Change management and training plans
  • Data migration and system configuration
  • Quality assurance and testing protocols

Integration and Data Management

Integration Strategies
  • API integration and middleware solutions
  • Data flow mapping and architecture
  • Single customer view implementation
  • Legacy system integration approaches
  • Real-time vs. batch processing
Data Governance
  • Data quality management
  • Privacy and compliance requirements (GDPR, CCPA)
  • Data security and access controls
  • Master data management principles
  • Customer consent and preference management

Measurement and Optimization

Performance Measurement
  • MarTech ROI calculation frameworks
  • Key performance indicators for MarTech
  • Attribution modeling and analysis
  • Campaign performance tracking
  • User adoption and utilization metrics
Optimization Strategies
  • Continuous improvement processes
  • Technology stack rationalization
  • Vendor performance management
  • User feedback and enhancement prioritization
  • Budget optimization and cost management

Emerging Trends and Future Planning

Emerging Technologies
  • AI and machine learning in marketing
  • Voice and conversational interfaces
  • IoT and connected device marketing
  • Blockchain applications in marketing
  • Augmented and virtual reality
Strategic Planning
  • MarTech roadmap development
  • Technology lifecycle management
  • Innovation adoption strategies
  • Team capability development
  • Budget planning and justification

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

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Upcoming Sessions

19 Jan

Geneva

January 19, 2026 - January 23, 2026

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09 Feb

Jeddah

February 09, 2026 - February 11, 2026

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02 Mar

Lagos

March 02, 2026 - March 13, 2026

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