This specialized course addresses the growing importance of managing social and economic impacts in business operations and development projects. Participants will learn how to assess, measure, and manage the broader consequences of organizational activities on communities, economies, and environments. The course covers impact assessment methodologies, stakeholder engagement approaches, and strategies for maximizing positive impacts while minimizing negative ones. Through case studies and practical tools, attendees will develop the capability to integrate impact management into decision-making and demonstrate organizational value beyond financial returns. This training is essential for organizations committed to sustainable development and corporate social responsibility.
Social and Economic Impact Management
Leadership and Business Management
October 25, 2025
Introduction
Objectives
Upon completion of this course, participants will be able to:
- Conduct social and economic impact assessments
- Identify and engage relevant stakeholders
- Develop impact management plans and strategies
- Measure and monitor social and economic outcomes
- Integrate impact considerations into decision-making
- Communicate impact results to stakeholders
- Manage negative impacts and maximize positive ones
- Align impact management with business objectives
- Report on social and economic performance
Target Audience
- Corporate social responsibility managers
- Sustainability and ESG professionals
- Community relations managers
- Development project managers
- Public affairs and government relations staff
- Non-profit program managers
- Impact investment professionals
- Environmental and social compliance officers
Methodology
- Impact assessment case studies
- Stakeholder mapping exercises
- Measurement framework development
- Community engagement role-playing
- Reporting template workshops
- Impact management planning
- Peer review and feedback
Personal Impact
- Enhanced impact assessment and analysis skills
- Improved stakeholder engagement capabilities
- Stronger strategic thinking in social contexts
- Increased confidence in impact management
- Better communication of social value
- Enhanced ethical decision-making
Organizational Impact
- Improved social license to operate
- Enhanced stakeholder relationships
- Better risk management of social issues
- Stronger reputation and brand value
- Increased access to capital and investment
- Sustainable business practices
Course Outline
Unit 1: Impact Management Foundations
Core Concepts- Principles of social and economic impact
- Difference between impact and output/outcome
- Stakeholder theory and materiality assessment
- Regulatory framework and standards
- Impact assessment methodologies
- Baseline data collection and analysis
- Counterfactual analysis and attribution
- Risk and opportunity identification
Unit 2: Stakeholder Engagement
Engagement Planning- Stakeholder identification and mapping
- Engagement strategy development
- Community consultation methods
- Indigenous and vulnerable group engagement
- Building trust and relationships
- Conflict resolution and grievance mechanisms
- Partnership development with communities
- Long-term relationship sustainability
Unit 3: Impact Measurement
Measurement Frameworks- Social return on investment (SROI)
- Logic models and theory of change
- Key performance indicators for impact
- Data collection methods and tools
- Economic impact assessment methods
- Employment and income effects
- Local business development impacts
- Fiscal impact analysis
Unit 4: Impact Management Strategies
Management Planning- Developing impact management plans
- Mitigation measures for negative impacts
- Enhancement strategies for positive impacts
- Monitoring and evaluation frameworks
- Integrating impact management into operations
- Alignment with corporate strategy
- Cross-functional collaboration
- Budgeting and resource allocation
Unit 5: Communication and Reporting
Reporting Frameworks- Global Reporting Initiative standards
- Sustainability reporting guidelines
- Integrated reporting principles
- ESG disclosure requirements
- Communicating impact results effectively
- Transparency and accountability reporting
- Crisis communication for impact issues
- Building organizational reputation
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