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Business Intelligence Tools and Reporting

IT Management and Cyber Security October 25, 2025
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Introduction

This practical course is designed to empower managers and analysts to harness the power of Business Intelligence (BI) tools for data-driven decision-making. Participants will learn the core concepts of BI, including data warehousing, ETL processes, and data modeling, before diving into hands-on use of leading BI platforms (e.g., Tableau, Power BI). The focus is on translating raw data into compelling, visual reports and interactive dashboards that provide actionable insights. By mastering the full reporting lifecycle, attendees will be able to drive organizational performance and strategic initiatives with verifiable data.

Objectives

Upon completion of this course, participants will be able to:

  • Explain the end-to-end Business Intelligence lifecycle and architecture.
  • Design effective data models and schemas for analytical reporting.
  • Connect to various data sources and perform necessary data cleansing and transformation (ETL/ELT).
  • Create impactful, interactive reports and dashboards using leading BI tools.
  • Apply visualization best practices to communicate data insights clearly.
  • Utilize advanced analytical functions (DAX, calculated fields) for complex metrics.
  • Implement data security and access controls within BI environments.
  • Deploy and manage reports and dashboards for enterprise-wide consumption.

Target Audience

  • Business Analysts and Data Analysts
  • IT and Business Managers who consume and require reports
  • Data Science and Analytics Team Members
  • Financial and Marketing Professionals
  • Anyone seeking to implement or manage an organizational BI solution
  • Executive Leadership interested in data visualization

Methodology

  • Hands-on workshops using a chosen BI tool (e.g., Power BI) to build dashboards.
  • Group activities to design a data model for a specific business process.
  • Critiques of poorly designed reports and redesign exercises.
  • Individual exercises in writing DAX/calculated fields for advanced metrics.
  • Case studies on successful BI implementation driving strategic change.

Personal Impact

  • Mastery of in-demand data visualization and analysis tools.
  • Ability to transform raw data into clear, actionable business insights.
  • Increased credibility as a data-driven decision-maker.
  • Enhanced ability to design and manage analytical projects.
  • Improved communication of complex information through visualization.

Organizational Impact

  • Faster, more accurate decision-making at all levels of the organization.
  • Increased business transparency and clear performance metrics.
  • Identification of new business opportunities and efficiency gains.
  • Better allocation of resources based on performance data.
  • Improved consistency and reliability of enterprise reporting.

Course Outline

Unit 1: Fundamentals of Business Intelligence

1.1 The BI Landscape and Architecture
  • Defining Business Intelligence and its strategic importance.
  • Overview of the BI architecture (Data Source, ETL, Data Warehouse, BI Tool).
  • The role of data marts and OLAP vs. OLTP systems.
  • Key BI capabilities: reporting, dashboarding, ad-hoc analysis.
1.2 Data Modeling for BI
  • Introduction to Dimensional Modeling (Fact and Dimension Tables).
  • Star and Snowflake schemas and their application in reporting.
  • Best practices for data granularity and time intelligence.
  • Understanding slowly changing dimensions (SCDs).

Unit 2: Data Preparation and ETL Processes

2.1 Data Connection and Cleansing
  • Connecting BI tools to various data sources (databases, APIs, files).
  • Identifying and handling missing values, outliers, and duplicates.
  • Techniques for data transformation and harmonization.
  • Implementing data governance and quality checks during ETL.
2.2 Extract, Transform, Load (ETL)
  • Overview of ETL/ELT processes and tools.
  • Designing efficient data loading strategies (incremental vs. full).
  • Managing data lineage and tracking transformation history.
  • Scheduling and monitoring the data pipeline performance.

Unit 3: Report and Dashboard Design

3.1 Visualization Best Practices
  • Selecting the appropriate chart type for the data and objective.
  • Principles of visual perception and cognitive load.
  • Effective use of color, typography, and layout in dashboards.
  • Avoiding misleading visualizations and ensuring data integrity.
3.2 Creating Interactive Dashboards
  • Developing interactive filters, drill-down capabilities, and action links.
  • Designing dashboards for different user profiles (executive, operational).
  • Techniques for storytelling with data in presentations.
  • Optimizing dashboard performance and loading speed.

Unit 4: Advanced Analysis and Calculations

4.1 Advanced Measures and Metrics
  • Creating complex calculated fields and derived metrics.
  • Introduction to DAX (Data Analysis Expressions) or similar languages.
  • Implementing time intelligence functions (Year-over-Year, Rolling Averages).
  • Cohort analysis and customer segmentation metrics.
4.2 Self-Service BI and Governance
  • Establishing a self-service BI capability for business users.
  • Governance model for managing decentralized report creation.
  • Training and support strategies for self-service users.
  • Ensuring data consistency and preventing conflicting reports.

Unit 5: BI Deployment and Management

5.1 BI Platform Administration
  • Managing user roles, permissions, and row-level security.
  • Deploying reports to a central server or cloud environment.
  • Monitoring platform usage and resource capacity.
  • Setting up automated report subscriptions and alerts.
5.2 Strategic BI Implementation
  • The role of BI in fostering a data-driven organizational culture.
  • Measuring the ROI and business impact of BI projects.
  • Integrating BI with predictive analytics and AI tools.
  • The future of augmented analytics and automated insight generation.

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

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Upcoming Sessions

12 Jan

Geneva

January 12, 2026 - January 23, 2026

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09 Feb

Manama

February 09, 2026 - February 11, 2026

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02 Mar

London

March 02, 2026 - March 06, 2026

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