Endpoint Management: Mobile Device and Desktop Management

Information Technology and Digital Systems October 25, 2025
Enquire About This Course

Introduction

This comprehensive course covers modern endpoint management strategies for both mobile devices and desktop computers in enterprise environments. Participants will learn to implement and manage mobile device management (MDM) solutions, configure desktop deployment automation, and enforce security policies across diverse endpoint types. The program addresses both technical implementation and user experience considerations, balancing security requirements with productivity needs. Through hands-on exercises and real-world scenarios, attendees will develop the skills to create efficient, secure, and user-friendly endpoint management solutions.

Objectives

Key learning objectives for this course include:

  • Implement comprehensive mobile device management solutions
  • Design and automate desktop deployment processes
  • Develop endpoint security policies and enforcement mechanisms
  • Manage heterogeneous device environments (Windows, macOS, iOS, Android)
  • Optimize endpoint performance and user experience
  • Implement application management and distribution
  • Develop endpoint compliance and monitoring strategies
  • Troubleshoot common endpoint management issues
  • Create BYOD and corporate-owned device policies

Target Audience

  • Endpoint Management Administrators
  • Systems Administrators
  • IT Support Engineers
  • Security Analysts
  • Desktop Support Technicians
  • IT Managers
  • Mobility Architects
  • Technical Consultants

Methodology

  • Hands-on configuration exercises
  • Policy development workshops
  • Case studies of endpoint management implementations
  • Troubleshooting simulations
  • Automation script development
  • Group discussions on management challenges
  • Individual deployment projects

Personal Impact

  • Enhanced endpoint management technical skills
  • Improved security policy implementation abilities
  • Stronger automation and scripting capabilities
  • Increased confidence in managing diverse device environments
  • Better troubleshooting and problem-solving skills
  • Professional growth in endpoint management career

Organizational Impact

  • Improved endpoint security and compliance
  • Reduced support costs and manual effort
  • Enhanced user productivity and experience
  • Better mobile workforce support
  • Increased standardization and consistency
  • Stronger data protection and loss prevention

Course Outline

Endpoint Management Fundamentals

Concepts & Architecture
  • Endpoint management concepts
  • MDM and MAM architecture
  • Management platform options
  • Cloud vs. on-premise considerations
Planning Framework
  • Endpoint strategy development
  • Device lifecycle management
  • User persona development
  • BYOD vs. corporate-owned strategies

Mobile Device Management

Platform Implementation
  • Microsoft Intune configuration
  • Mobile device enrollment processes
  • Configuration profile development
  • Compliance policy implementation
Platform-Specific Management
  • iOS and Android management
  • Platform-specific restrictions
  • App protection policies
  • Conditional Access integration

Desktop Management

Windows Management
  • Windows Autopilot deployment
  • Configuration Manager integration
  • Group Policy management
  • Update management and deployment
macOS Management
  • macOS management profiles
  • Script deployment for macOS
  • Application management
  • Security configuration

Security Implementation

Endpoint Protection
  • Endpoint security policy development
  • Antivirus and threat protection
  • Disk encryption enforcement
  • Network security configuration
Compliance Monitoring
  • Compliance policy configuration
  • Security baseline enforcement
  • Reporting and alerting
  • Remediation actions

Application Management

Application Deployment
  • Enterprise app store configuration
  • Application packaging and distribution
  • Version management and updates
  • License management
Application Protection
  • App protection policies
  • Data protection controls
  • Application configuration policies
  • Custom application management

Automation & Optimization

Deployment Automation
  • Zero-touch deployment configuration
  • Script automation
  • Bulk operations
  • Self-service portal configuration
Performance Optimization
  • Endpoint performance monitoring
  • User experience optimization
  • Troubleshooting common issues
  • Capacity planning

Advanced Management

Hybrid Management
  • Co-management strategies
  • Migration from traditional management
  • Third-party tool integration
  • Custom reporting development
Future Trends
  • Endpoint analytics and insights
  • AI in endpoint management
  • Security posture improvement
  • Emerging device types and platforms

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

Submit Your Enquiry