This strategic course focuses on developing comprehensive digital workplace strategies that enhance employee experience and drive organizational productivity. Participants will learn to assess current workplace technology, design future-state digital environments, and implement solutions that support modern work practices. The program covers technology selection, change management, user adoption, and measurement of digital workplace effectiveness. Through frameworks and case studies, attendees will gain the expertise to create digital workplaces that attract, engage, and retain talent while supporting business objectives.
Digital Workplace Strategy and Employee Experience
Information Technology and Digital Systems
October 25, 2025
Introduction
Objectives
Key learning objectives for this course include:
- Develop comprehensive digital workplace strategies aligned with business goals
- Assess current digital workplace maturity and employee experience
- Design future-state digital workplace architectures
- Select and implement appropriate digital workplace technologies
- Develop change management and user adoption strategies
- Measure and optimize digital workplace ROI and effectiveness
- Create employee experience journeys and personas
- Integrate digital workplace with HR and business processes
- Develop governance models for digital workplace sustainability
Target Audience
- Digital Workplace Managers
- IT Directors and CIOs
- HR Technology Leaders
- Employee Experience Managers
- Business Transformation Leaders
- Internal Communications Managers
- Change Management Professionals
- Technology Strategy Consultants
Methodology
- Case studies of digital workplace transformations
- Strategy development workshops
- Employee journey mapping exercises
- Technology evaluation activities
- Change management planning sessions
- Measurement framework development
- Individual strategic planning projects
Personal Impact
- Enhanced strategic thinking and planning skills
- Improved employee experience design capabilities
- Stronger change management and influence abilities
- Increased confidence in digital transformation leadership
- Better technology evaluation and selection skills
- Professional growth in digital workplace career
Organizational Impact
- Improved employee productivity and engagement
- Enhanced talent attraction and retention
- Better support for remote and hybrid work
- Increased innovation and collaboration
- Reduced technology complexity and costs
- Stronger competitive advantage through digital workplace
Course Outline
Digital Workplace Fundamentals
Strategic Context- Digital workplace concepts and evolution
- Business case development
- Employee experience framework
- Digital workplace maturity assessment
- Technology landscape assessment
- Employee journey mapping
- User needs and pain points analysis
- Benchmarking against industry standards
Strategy Development
Vision & Roadmap- Digital workplace vision development
- Strategic roadmap creation
- Technology selection criteria
- Investment prioritization framework
- Digital workplace architecture patterns
- Integration strategy development
- Security and compliance considerations
- Scalability and future-proofing
Technology Solutions
Core Platforms- Collaboration platform selection
- Communication tools evaluation
- Productivity suite implementation
- Employee service portal design
- AI and automation in workplace
- Virtual and augmented reality
- IoT workplace applications
- Future technology trends
Change Management
Adoption Strategy- Change impact assessment
- Stakeholder engagement plans
- Communication strategy development
- Training and support programs
- Digital culture assessment
- Leadership engagement strategies
- Champion network development
- Behavior change techniques
Employee Experience Design
Experience Mapping- Employee persona development
- Moment that matter identification
- Experience journey mapping
- Feedback collection mechanisms
- Personalized employee experiences
- Role-based digital workplace
- Accessibility and inclusion
- Mobile experience optimization
Measurement & Optimization
Metrics Framework- Digital workplace KPIs
- Employee experience metrics
- ROI calculation methods
- Productivity measurement approaches
- Feedback analysis and action planning
- Technology optimization
- Process improvement cycles
- Innovation management
Governance & Sustainability
Governance Framework- Digital workplace governance model
- Decision rights and processes
- Funding and resource allocation
- Vendor management
- Knowledge management integration
- Community management
- Future readiness planning
- Lessons learned and best practices
Ready to Learn More?
Have questions about this course? Get in touch with our training consultants.
Submit Your Enquiry