This comprehensive course provides detailed training in implementing and managing enterprise collaboration systems using SharePoint and Microsoft Teams. Participants will learn to design information architecture, configure team sites, implement governance policies, and optimize collaboration workflows. The program covers both technical configuration and user adoption strategies, addressing how to create sustainable collaboration environments that enhance productivity. Through practical exercises and real-world scenarios, attendees will develop the skills to build effective digital workplaces that support modern work practices.
Enterprise Collaboration Systems: SharePoint and Teams
Information Technology and Digital Systems
October 25, 2025
Introduction
Objectives
Key learning objectives for this course include:
- Design and implement SharePoint information architecture
- Configure and manage Microsoft Teams for enterprise collaboration
- Develop governance frameworks for collaboration tools
- Implement security and compliance controls
- Optimize user adoption and change management
- Integrate SharePoint and Teams with other Microsoft 365 services
- Develop custom solutions and automation workflows
- Manage performance and scalability of collaboration systems
- Measure and demonstrate the value of collaboration investments
Target Audience
- SharePoint Administrators
- Teams Administrators
- IT Managers
- Digital Workplace Specialists
- Business Analysts
- Project Managers
- Content Managers
- Technical Consultants
Methodology
- Hands-on configuration exercises
- Information architecture design workshops
- Case studies of collaboration implementations
- Governance policy development activities
- User adoption planning sessions
- Group discussions on best practices
- Individual implementation projects
Personal Impact
- Enhanced SharePoint and Teams administration skills
- Improved information architecture design abilities
- Stronger governance and security implementation capabilities
- Increased confidence in collaboration platform management
- Better change management and user adoption skills
- Professional growth in digital workplace career
Organizational Impact
- Improved employee collaboration and productivity
- Enhanced knowledge management and information sharing
- Reduced email dependency and meeting times
- Better remote and hybrid work support
- Increased innovation through better collaboration
- Stronger organizational culture and engagement
Course Outline
Collaboration Fundamentals
Platform Overview- SharePoint Online architecture
- Microsoft Teams service components
- Integration between SharePoint and Teams
- Collaboration use cases and scenarios
- Business requirements analysis
- Information architecture planning
- Governance framework development
- Change management strategy
SharePoint Implementation
Site Architecture- Hub site configuration
- Site templates and provisioning
- Navigation and search configuration
- Content type and term store management
- Document library configuration
- Version control and co-authoring
- Metadata and taxonomy implementation
- Records management
Microsoft Teams Configuration
Team Management- Team creation and templates
- Channel structure design
- Guest access configuration
- Team lifecycle management
- Meetings and webinar configuration
- Apps and integration setup
- File collaboration settings
- Voice and calling features
Security & Compliance
Access Control- SharePoint permissions management
- Teams security and compliance
- Information protection policies
- Data loss prevention
- Sharing policies and external collaboration
- Retention and deletion policies
- Compliance reporting
- Audit and monitoring
Automation & Customization
Workflow Automation- Power Automate integration
- Custom connector development
- Approval workflows
- Notification and alert systems
- Power Apps integration
- Custom web parts development
- SharePoint Framework basics
- Third-party tool integration
User Adoption
Change Management- User training strategies
- Communication plans
- Champion programs
- Feedback collection mechanisms
- Collaboration etiquette guidelines
- Content management standards
- Team creation approval processes
- Knowledge management integration
Advanced Management
Administration- PowerShell administration
- Bulk operations and automation
- Performance monitoring
- Troubleshooting common issues
- Viva Connections and employee experience
- AI and machine learning features
- Hybrid work enhancements
- Roadmap and future developments
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