Upon completion of this course, participants will be able to:

• Apply the core principles of **Adult Learning Theory** (**Andragogy**) to design and deliver engaging training.
• Master the process of conducting a thorough **Training Needs Assessment (TNA)** to identify learning gaps.
• Design effective learning objectives (**SMART**) and sequence training content logically and systematically.
• Utilize a wide range of interactive delivery methods (e.g., scenarios, games, discussions) effectively.
• Master professional presentation skills, body language, and vocal techniques for dynamic delivery.
• Manage challenging learner behaviors, group dynamics, and unexpected technical difficulties professionally.
• Develop and use appropriate, objective evaluation tools to measure learning transfer and trainer effectiveness.
• Confidently facilitate a complete training session, receiving constructive peer and instructor feedback.

• Internal Subject Matter Experts (SMEs) and Technical Trainers
• Newly appointed **HR** and Learning & Development Specialists
• Managers responsible for delivering internal coaching or skill workshops
• External Consultants and Freelance Trainers seeking professional certification

• Required delivery of multiple micro-teaching sessions (video-recorded and critiqued by peers and instructor).
• Group exercises conducting a rapid **TNA** and developing corresponding learning objectives.
• Workshops on instructional design: designing a 30-minute training module from scratch.
• Role-playing scenarios practicing handling various challenging participant behaviors and difficult questions.
• Individual exercises developing a post-training evaluation plan using the **Kirkpatrick Model**.

Unit 1: Foundations of Adult Learning and Training Needs Assessment

• Introduction to **Andragogy** (Adult Learning Principles) and maximizing learner motivation and self-direction
• The role of experience, readiness, and immediate application in adult learning
• Mastering the three-level approach to **Training Needs Assessment (TNA)** (Organizational, Task, Person)
• Translating identified gaps into clear, measurable, and objective learning goals (**SMART**)

Unit 2: Instructional Design and Content Structure

• The process of instructional design: from objective setting to content sequencing and lesson planning
• Structuring content for maximum retention: using visuals, job aids, and the 70/20/10 model basics
• Creating engaging, practical, and application-focused activities, case studies, and exercises
• Developing effective trainer notes, participant manuals, and supporting training materials

Unit 3: Mastering Dynamic and Interactive Delivery

• Professional presentation skills: body language, vocal projection, and minimizing nervous habits
• Techniques for using open-ended questions and facilitation to drive group discussion and participation
• Implementing various interactive methodologies: role-plays, simulations, and group problem-solving
• Mastering the timing and pacing of a session, including transition and energy management

Unit 4: Classroom Management and Challenging Dynamics

• Strategies for establishing ground rules and a positive, psychologically safe learning environment
• Techniques for managing difficult participants (e.g., overly talkative, resistant, skeptical, quiet)
• Handling unexpected technical challenges, questions you can't answer, and sudden interruptions
• Mastering the art of giving and receiving constructive feedback in a training setting

Unit 5: Evaluation and Transfer of Learning

• Introduction to the **Kirkpatrick Model** of training evaluation (Levels 1-4) and its application
• Developing effective tools for measuring learning (Level 2) and behavior change (Level 3)
• Strategies for reinforcing learning back on the job (job aids, post-training coaching)
• Action Planning: creating a personal development plan for continuous improvement as a trainer