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Incident Investigation and Root Cause Analysis

Health, Safety and Environment October 25, 2025
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Introduction

This comprehensive course provides systematic approaches to incident investigation and root cause analysis. Participants will learn proven methodologies for gathering evidence, analyzing incidents, and identifying underlying causes. The course emphasizes moving beyond immediate causes to discover systemic issues and organizational factors. Through practical exercises and case studies, learners will develop skills to conduct thorough investigations and implement effective corrective actions.

Objectives

This course enables participants to:

  • Conduct systematic incident investigations
  • Apply root cause analysis methodologies
  • Collect and preserve evidence effectively
  • Interview witnesses and involved parties
  • Identify immediate and root causes
  • Develop effective corrective actions
  • Document investigation findings
  • Implement preventive measures

Target Audience

  • Safety investigators
  • Incident response team members
  • Safety managers and officers
  • Operations supervisors
  • Risk management staff
  • Quality assurance professionals

Methodology

Incident simulation exercises, case studies of major incidents, group investigation activities, individual root cause analysis exercises, mini-case studies for practice, and syndicate discussions on investigation challenges.

Personal Impact

  • Enhanced investigation skills
  • Improved analytical thinking
  • Stronger problem-solving abilities
  • Better interview techniques
  • Increased confidence in leading investigations

Organizational Impact

  • More effective incident prevention
  • Reduced recurrence of incidents
  • Improved safety system effectiveness
  • Better learning from incidents
  • Enhanced organizational learning

Course Outline

Unit 1: Investigation Methodology

Section 1.1: Investigation Process
  • Investigation planning and preparation
  • Evidence collection techniques
  • Witness interview methods
  • Scene preservation and documentation

Unit 2: Root Cause Analysis Techniques

Section 2.1: Analysis Methods
  • 5 Whys methodology
  • Fishbone diagrams
  • Fault tree analysis
  • Barrier analysis

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

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Upcoming Sessions

01 Dec

Barcelona

December 01, 2025 - December 05, 2025

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22 Dec

Jeddah

December 22, 2025 - December 24, 2025

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12 Jan

Lagos

January 12, 2026 - January 23, 2026

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