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Public Sector Governance, Policy, and Transformation

Governance, Risk and Compliance October 25, 2025
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Introduction

Public sector governance requires a distinct set of principles centered on public accountability, transparency, and the effective delivery of citizen services. This comprehensive course explores the unique governance frameworks, policy cycles, and management challenges inherent in governmental and non-profit organizations. Participants will learn how to design and implement sound policy, manage public financial resources responsibly, and drive complex digital transformation initiatives. The program is essential for professionals seeking to improve public service delivery, ensure compliance with mandates, and foster trust with the electorate.

Objectives

Upon successful completion of this program, participants will be able to:

  • Articulate the core principles and models of public sector governance and accountability.
  • Analyze the stages of the public policy lifecycle, from formulation to evaluation.
  • Apply methods for risk management and internal control unique to public financial management.
  • Design effective performance measurement systems for service delivery and policy outcomes.
  • Understand the legal and ethical requirements for transparency and open government (e.g., FOIA).
  • Develop strategies for successfully leading large-scale digital transformation in government.
  • Evaluate policy options using cost-benefit and multi-criteria analysis techniques.
  • Implement effective stakeholder engagement and citizen participation in policy making.

Target Audience

  • Government Officials and Civil Servants
  • Public Policy Analysts and Advisors
  • Leaders of Government Agencies and Non-Profits
  • Public Financial Managers and Auditors
  • Digital Transformation Leads in Public Sector
  • Internal Auditors and Compliance Officers in Government
  • Consultants specializing in Public Administration

Methodology

  • **Scenarios:** A new law is passed requiring digital-only service delivery; participants must develop a transformation governance plan and manage stakeholder resistance.
  • **Case Studies:** Analyzing the failure of a major government IT project and identifying the specific governance and public procurement gaps.
  • **Group Activities:** Collaboratively designing a performance measurement dashboard for a new public health policy initiative.
  • **Individual Exercises:** Conducting a simplified cost-benefit analysis for a proposed public transport infrastructure project.
  • **Mini-Case Studies:** Quick evaluation of a government agency's public communication strategy for its transparency and clarity.
  • **Syndicate Discussions:** Debating the ethical implications of using advanced data analytics and predictive modeling in social policy implementation.
  • **Policy Brief:** Drafting a concise brief for a Minister summarizing the pros and cons of two different policy options.

Personal Impact

  • Acquire specialized knowledge of public sector governance and accountability.
  • Enhance career mobility within governmental and international organizations.
  • Gain expertise in public financial management and procurement integrity.
  • Develop skills to lead successful public sector transformation projects.
  • Master the systematic process of evidence-based policy analysis.
  • Improve ability to engage citizens and manage public scrutiny effectively.

Organizational Impact

  • Improved transparency and reduced risk of corruption in public funds and procurement.
  • More effective and efficient delivery of citizen services through optimized policy.
  • Enhanced public trust and citizen satisfaction with government operations.
  • Successful implementation and adoption of digital transformation initiatives.
  • Better policy outcomes through rigorous, evidence-based evaluation.
  • Greater accountability across all levels of public administration.

Course Outline

Unit 1: Principles of Public Governance

Accountability and Transparency
  • Defining public sector governance and its difference from corporate governance.
  • The role of democratic institutions, oversight bodies, and the legislature.
  • Principles of public accountability, stewardship, and ethical conduct.
  • Understanding the legal and operational mandates for transparency (e.g., Freedom of Information Acts).
  • Strategies for fostering public trust and engagement in governance.

Unit 2: The Public Policy Lifecycle

From Idea to Impact
  • The stages of the policy cycle: agenda setting, formulation, adoption, implementation, and evaluation.
  • Techniques for policy analysis, including problem definition and option appraisal.
  • The role of evidence-based policy making and data utilization in government.
  • Understanding political dynamics and stakeholder influence in policy adoption.
  • Designing effective implementation plans and managing bureaucratic challenges.

Unit 3: Public Financial Management and Risk

Stewardship and Control
  • Principles of public budgeting, expenditure control, and public debt management.
  • Managing financial risks unique to the public sector (e.g., sovereign risk, political risk).
  • Implementing effective internal controls and risk management in grant and program funding.
  • Oversight of public procurement and anti-corruption measures in contracting.
  • The importance of independent audit and evaluation functions.

Unit 4: Public Sector Digital Transformation

Modernizing Service Delivery
  • Strategies for moving from paper-based to digital-first citizen services.
  • The governance challenges of large-scale public IT projects and procurement.
  • Ensuring data security, privacy, and ethical use of AI in government operations.
  • Managing organizational change and skills gaps during digital transformation.
  • Metrics and dashboards for measuring digital service adoption and satisfaction.

Unit 5: Performance and Policy Evaluation

Measuring Success and Learning
  • Developing performance frameworks and indicators for public service delivery.
  • Methodologies for policy evaluation (formative, summative, impact assessment).
  • Utilizing citizen satisfaction data and feedback for service improvement.
  • The process of benchmarking public sector performance against international standards.
  • Integrating lessons learned and evaluation findings back into the policy process.

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

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Upcoming Sessions

17 Nov

Bangkok

November 17, 2025 - November 19, 2025

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08 Dec

Kuala Lumpur

December 08, 2025 - December 12, 2025

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05 Jan

Los Angeles

January 05, 2026 - January 16, 2026

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