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Internet of Things (IoT) and Connected Operations

Digital Transformation and Innovation October 25, 2025
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Introduction

The Internet of Things (IoT) is transforming physical assets into real-time data generators, fundamentally changing how organizations manage operations, supply chains, and customer service. This course explores the full strategic stack of IoT—from edge sensors and connectivity to cloud-based analytics and applications. Participants will learn to identify high-ROI use cases in industrial and consumer settings, navigate the complex architecture, and manage the unique challenges of security, data processing at the edge, and integration with core systems. This program is vital for leaders looking to create significant value by connecting their physical world to their digital strategy.

Objectives

Upon completion of this course, participants will be able to:

  • Identify high-value IoT use cases across different sectors, particularly Industrial IoT (IIoT), supply chain, and smart cities.
  • Understand the core architectural components of an IoT solution (Device, Network, Platform, Application).
  • Develop a strategy for moving computation from the cloud to the **Edge** (Edge Computing) to reduce latency and bandwidth use.
  • Manage the unique security, data privacy, and compliance risks associated with massive fleets of connected devices.
  • Analyze the financial benefits of predictive maintenance, asset tracking, and remote monitoring applications.
  • Formulate a scalable data ingestion and analytics strategy for high-velocity, high-volume sensor data.
  • Build a business case for a connected operations initiative, focusing on clear and measurable ROI.

Target Audience

  • Operations and Plant Managers
  • Supply Chain and Logistics Executives
  • IT and Network Infrastructure Directors
  • Digital Product Managers for connected devices

Methodology

The methodology focuses on technical and operational strategic planning. **Scenarios** involve designing a security architecture for a fleet of remote, unmanned assets (e.g., wind turbines or oil pumps). **Case studies** analyze successful IIoT implementations in manufacturing (e.g., condition monitoring) and logistics (e.g., cold chain monitoring). **Group activities** focus on mapping the full data journey—from sensor to decision—for a chosen supply chain process. **Individual exercises** require participants to calculate the potential cost savings of shifting from reactive to predictive maintenance for a major asset. **Syndicate discussions** debate the regulatory and ethical challenges of using IoT data for worker performance monitoring.

Personal Impact

  • Master the end-to-end architecture and strategic value of IoT and connected operations.
  • Develop expertise in Edge Computing and real-time data processing strategies.
  • Gain the skills to manage the unique security and governance challenges of device fleets.
  • Improve operational decision-making through advanced, real-time data analysis.
  • Become a leader in translating physical assets into digital competitive advantage.

Organizational Impact

  • Achieve significant cost savings by implementing predictive maintenance and optimizing resource use.
  • Increase operational uptime and asset utilization through real-time monitoring and anomaly detection.
  • Generate new revenue streams by transforming products into service offerings (X-as-a-Service).
  • Enhance supply chain transparency and reduce loss/waste through better asset tracking.
  • Strengthen enterprise security by implementing robust device lifecycle management protocols.

Course Outline

UNIT 1: The Strategic Landscape of IoT

Value and Use Cases
  • Defining IoT, IIoT (Industrial IoT), and the transition to connected operations
  • Analyzing high-impact use cases: Predictive Maintenance, Fleet Management, and Asset Tracking
  • The economic case: Moving from reactive repair to proactive, data-driven optimization
  • The role of IoT in creating new service-based business models (Product-as-a-Service)

UNIT 2: IoT Architecture and Edge Computing

The Full Stack
  • Understanding the layers of the IoT stack: Sensors/Actuators, Gateways, and Cloud Platforms
  • The strategic need for **Edge Computing**: Processing data locally for low-latency decisions
  • Data ingestion pipelines: Handling high-velocity, time-series sensor data at scale
  • Integrating IoT data streams with existing ERP, CRM, and core business systems

UNIT 3: Security, Privacy, and Device Management

Managing Risk at Scale
  • The unique security challenges of IoT (device identity, network segmentation, physical tampering)
  • Strategies for secure over-the-air (OTA) device provisioning and firmware updates
  • Data privacy and compliance in sensor data collection (e.g., location tracking, personal data)
  • Developing a robust governance framework for device lifecycle management

UNIT 4: Analytics and Business Intelligence

Translating Data to Action
  • Applying Machine Learning and AI models to sensor data for anomaly detection
  • Predictive Maintenance: Using time-series data to forecast equipment failure and optimize schedules
  • Digital Twins: Creating virtual models of physical assets for simulation and optimization
  • Data visualization techniques optimized for operational and real-time monitoring dashboards

UNIT 5: Implementation and Scaling

From Pilot to Enterprise
  • Developing a phased IoT implementation roadmap with clear, measurable milestones
  • Building the internal talent capabilities (e.g., OT/IT convergence) required for IIoT
  • Evaluating vendor ecosystems and navigating the buy vs. build decision for platforms
  • Calculating the business case and ROI for large-scale connected operations initiatives

Ready to Learn More?

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Upcoming Sessions

23 Feb

Jeddah

February 23, 2026 - February 27, 2026

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16 Mar

Kuala Lumpur

March 16, 2026 - March 20, 2026

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13 Apr

Lagos

April 13, 2026 - April 15, 2026

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