Workplace violence represents a significant threat to employee safety, organizational productivity, and corporate reputation. This comprehensive course provides practical strategies for preventing, assessing, and responding to workplace violence threats across the spectrum from disruptive behavior to active aggression. Participants will learn behavioral threat assessment methodologies, violence prevention program development, intervention techniques, and crisis response protocols. The training emphasizes proactive approaches that create safer work environments while maintaining compliance with legal requirements and preserving organizational culture.
Workplace Violence Prevention and Intervention
Security Operations and Risk Protection
October 25, 2025
Introduction
Objectives
Upon completion, participants will be able to:
- Identify early warning signs of potential workplace violence
- Conduct behavioral threat assessments
- Develop comprehensive workplace violence prevention programs
- Implement effective intervention strategies
- Coordinate with management and human resources
- Manage potentially violent situations safely
- Develop and practice emergency response protocols
- Provide support to victims and witnesses
- Maintain legal compliance in violence prevention
- Train employees on violence prevention awareness
Target Audience
- Human Resources Professionals
- Security Managers and Staff
- Facility Managers
- Risk Management Officers
- Employee Assistance Program Staff
- Legal and Compliance Teams
- Operations Managers
- Executive Leadership
Methodology
- Case studies of workplace violence incidents
- Behavioral assessment exercises
- De-escalation role-playing scenarios
- Threat assessment team simulations
- Emergency response drills
- Policy development workshops
- Tabletop exercise facilitation
Personal Impact
- Enhanced observation and assessment skills
- Improved de-escalation and communication abilities
- Increased confidence in managing difficult situations
- Stronger crisis response capabilities
- Better understanding of legal requirements
- Enhanced empathy and support skills
Organizational Impact
- Reduced workplace violence incidents
- Improved employee safety and well-being
- Enhanced regulatory compliance
- Reduced legal liability
- Stronger organizational culture
- Improved productivity through safer environment
Course Outline
Workplace Violence Fundamentals
Understanding Workplace Violence- Definition and types of workplace violence
- Statistics and trends
- Impact on organizations and individuals
- Legal and regulatory framework
- Duty of care responsibilities
- Comprehensive program development
- Policy creation and implementation
- Management commitment establishment
- Employee involvement strategies
- Program evaluation methods
Threat Assessment and Management
Behavioral Indicators- Early warning signs recognition
- Verbal and non-verbal cues
- Behavioral change patterns
- Stalking and harassment indicators
- Substance abuse warning signs
- Threat assessment team formation
- Information gathering techniques
- Risk evaluation methodologies
- Intervention planning
- Documentation requirements
Prevention Strategies
Environmental Design- Physical security measures
- Access control implementation
- Lighting and visibility improvements
- Safe room design
- Emergency communication systems
- Background screening processes
- Termination procedures
- Conflict resolution programs
- Employee assistance programs
- Performance management integration
Intervention Techniques
De-escalation Strategies- Verbal de-escalation techniques
- Non-verbal communication
- Active listening skills
- Boundary setting
- Disengagement strategies
- Immediate response protocols
- Law enforcement coordination
- Emergency notification procedures
- Evacuation management
- Shelter-in-place procedures
Active Threat Response
Active Shooter Preparedness- Run-hide-fight principles
- Barricading techniques
- Communication during active threats
- Law enforcement response coordination
- Medical response preparation
- Employee training program development
- Tabletop exercise facilitation
- Functional drill implementation
- Performance evaluation
- Continuous improvement
Post-Incident Management
Immediate Response- Emergency medical care coordination
- Family notification procedures
- Media management
- Employee support services
- Investigation initiation
- Trauma response teams
- Business continuity implementation
- Legal proceedings management
- Program enhancement
- Long-term monitoring
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