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Influencer and Creator Relationship Management

Public Relations October 25, 2025
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Introduction

This specialized course provides the strategic framework for developing, executing, and measuring effective **Influencer and Creator Relationship Management** programs. In an age where consumer trust is shifting from traditional advertising to peer recommendations, mastering creator partnerships is essential. Participants will learn how to identify the right macro, micro, and nano-influencers; negotiate fair and compliant contracts; and build long-term, mutually beneficial relationships that drive authentic advocacy. The curriculum emphasizes the crucial balance between creative freedom and brand messaging integrity, focusing heavily on measurement and FTC/global disclosure compliance.

Objectives

Upon completion of this course, participants will be able to:

  • Differentiate between various creator tiers (macro, micro, nano) and select the right fit based on campaign goals.
  • Develop a comprehensive **Influencer Strategy** that aligns with both PR and marketing objectives.
  • Master the process of identifying, vetting, and auditing creators for brand suitability and authenticity.
  • Negotiate clear, legally sound contracts that cover deliverables, payment, rights usage, and exclusivity.
  • Ensure strict adherence to **FTC and Global Disclosure Guidelines** for sponsored content.
  • Develop effective communication briefs that balance creative freedom with necessary brand messaging.
  • Utilize tools and metrics to accurately measure the **ROI and Earned Media Value (EMV)** of influencer campaigns.
  • Build long-term, genuine relationships with key creators to foster ongoing brand loyalty and advocacy.

Target Audience

  • Influencer Marketing Managers
  • Digital PR and Communications Specialists
  • Brand Managers and Product Marketing Teams
  • Social Media Strategists
  • Legal and Compliance Officers involved in marketing partnerships

Methodology

  • Group Influencer Vetting and Auditing Workshop (Hands-on Tool Use)
  • Case Studies on High-Profile Influencer Successes and Failures/Scandals
  • Individual Exercise: Drafting a Creative Brief and a Compliance-Focused Contract Outline
  • Role-Playing Negotiation and Partnership Pitch Scenarios
  • Discussions on the Ethics of Disclosure and Authenticity in Influencer Marketing

Personal Impact

  • Mastery of a highly strategic and rapidly growing field within digital communications.
  • Enhanced ability to negotiate fair contracts and manage legal/compliance risk.
  • Increased skill in vetting authentic creators and avoiding fraudulent followers/engagement.
  • Confidence in measuring and reporting the tangible ROI of influencer investment.
  • Development of relationship skills essential for building long-term creator partnerships.

Organizational Impact

  • Significant increase in authentic consumer trust and brand advocacy through credible third parties.
  • Achieved greater ROI and reach than traditional advertising for target demographics.
  • Reduced risk of legal fines or reputational damage due to non-compliant creator disclosures.
  • Stronger internal controls and clear processes for managing creator relationships and content.
  • Access to high-quality, authentic content for use across owned media channels.

Course Outline

Unit 1: Foundations and Strategy Development

Ecosystem and Goals
  • Defining the creator economy and the strategic value of earned influence vs. paid reach.
  • Mapping campaign goals (e.g., awareness, conversion, reputation) to specific influencer tiers.
  • Developing a clear budget framework for talent fees, content production, and platform usage.
  • Understanding the ethical implications of transparency, authenticity, and consumer trust.
  • The role of automated platforms vs. hands-on relationship management.

Unit 2: Identification, Vetting, and Outreach

Selection and Suitability
  • Techniques for utilizing discovery tools to find relevant creators across platforms.
  • Conducting a thorough **Vetting Process** to check for fraud, brand safety, and audience authenticity.
  • Analyzing key metrics like engagement rate, audience demographics, and past brand collaborations.
  • Crafting personalized and compelling outreach pitches to secure interest from top-tier talent.
  • Developing a system for tracking all outreach, communication, and relationship stages.

Unit 3: Contract Negotiation and Compliance

Legal and Ethical Framework
  • Essential components of an **Influencer Contract**: deliverables, usage rights, exclusivity, and termination clauses.
  • Mastering compensation models: flat fees, performance-based pay, and product gifting.
  • Mandatory **FTC and Global Disclosure** requirements (e.g., \#ad, \#sponsored) and best practices.
  • Managing content ownership disputes and usage rights for repurposing creator content.
  • Protocols for handling compliance failures and content that violates brand standards.

Unit 4: Campaign Execution and Briefing

Creative and Collaboration
  • Writing clear, concise, and inspiring **Creative Briefs** that guide creators without stifling authenticity.
  • Managing the content review and approval process efficiently, balancing speed and quality control.
  • Strategies for effective communication during the campaign: check-ins, feedback, and issue resolution.
  • Techniques for encouraging creators to share campaign results and insights transparently.
  • Developing internal brand guidelines for working with talent and managing product fulfillment.

Unit 5: Measurement, Reporting, and Relationship Building

ROI and Retention
  • Defining and calculating the **Earned Media Value (EMV)** and ROI of influencer activity.
  • Tracking conversion metrics (e.g., affiliate links, unique discount codes) to measure direct sales impact.
  • Developing comprehensive campaign reports for internal and external stakeholders.
  • Strategies for fostering long-term, genuine relationships beyond transactional campaigns.
  • Building a tiered program for brand ambassadors and ongoing partnerships.

Ready to Learn More?

Have questions about this course? Get in touch with our training consultants.

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Upcoming Sessions

08 Dec

Manchester

December 08, 2025 - December 12, 2025

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05 Jan

Milan

January 05, 2026 - January 09, 2026

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19 Jan

Abu Dhabi

January 19, 2026 - January 23, 2026

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