The Certified ScrumMaster course provides comprehensive training in Scrum framework fundamentals and the ScrumMaster role responsibilities. This interactive course prepares participants for ScrumMaster certification while delivering practical skills for facilitating Scrum teams effectively. Participants will learn how to guide teams through the Scrum process, remove impediments, and ensure adherence to Scrum principles and practices. The course combines theoretical knowledge with hands-on exercises to create an engaging learning experience that equips attendees with the tools needed to succeed as ScrumMasters in their organizations.
Certified ScrumMaster (CSM)
Project and Program Management
October 25, 2025
Introduction
Objectives
- Understand Scrum framework fundamentals and theory
- Learn the ScrumMaster role and responsibilities
- Master Scrum artifact management and transparency
- Develop facilitation skills for Scrum events
- Learn techniques for servant leadership
- Understand team dynamics and coaching approaches
- Master impediment removal and process improvement
- Prepare for ScrumMaster certification exam
Target Audience
- Project Managers transitioning to Agile
- Team Leads seeking Scrum certification
- Developers and Testers moving to Scrum roles
- Product Managers and Business Analysts
- IT Managers implementing Agile practices
- Quality Assurance Professionals
- Anyone interested in Scrum Master role
Methodology
- Interactive Group Exercises
- Role-playing Scrum Events
- Case Studies of Scrum Implementation
- Team-based Simulations
- Group Discussions and Debates
- Individual Reflection Activities
Personal Impact
- ScrumMaster certification and credential
- Enhanced facilitation and coaching skills
- Improved team leadership capabilities
- Better understanding of Agile principles
- Increased employability in Agile organizations
- Professional network with other Scrum practitioners
Organizational Impact
- Improved team productivity and efficiency
- Faster delivery of valuable software
- Enhanced product quality and customer satisfaction
- Better adaptability to changing requirements
- Reduced project risks and failures
- Improved team morale and retention
Course Outline
Unit 1: Scrum Fundamentals
Agile Principles- Agile Manifesto and Principles
- Scrum Theory and Pillars
- Empirical Process Control
- Roles, Events, and Artifacts
- Definition of Done
Unit 2: ScrumMaster Role
Responsibilities- Servant Leadership Principles
- Facilitation Techniques
- Impediment Removal Strategies
- Coaching Stances and Approaches
- Conflict Resolution Methods
Unit 3: Scrum Events
Ceremony Facilitation- Sprint Planning Execution
- Daily Scrum Best Practices
- Sprint Review Techniques
- Sprint Retrospective Methods
Unit 4: Scrum Artifacts
Artifact Management- Product Backlog Refinement
- Sprint Backlog Management
- Increment and Definition of Done
- Artifact Transparency Principles
- Information Radiators
Unit 5: Advanced Topics
Scaling Considerations- Multi-team Coordination
- Distributed Team Challenges
- Change Management Strategies
- Scrum Adoption Patterns
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