Upon completion of this course, participants will be able to:

• Develop a systematic project management plan for the end-to-end coordination of a training program.
• Master the skills needed for effective vendor and external consultant selection, negotiation, and management.
• Develop, manage, and track a detailed training budget, ensuring cost-effective resource allocation.
• Manage the complete logistical process for both virtual (**VILT**) and in-person training events (e.g., room setup, materials, tech).
• Select, implement, and utilize a Learning Management System (**LMS**) for enrollment, tracking, and reporting.
• Design and manage a seamless, professional, and positive learner communication and experience journey.
• Develop and utilize administrative evaluation tools (e.g., Level 1 Reaction Surveys) for immediate feedback.
• Create and maintain robust, compliant administrative records and reporting systems for all training activities.

• Training Coordinators and Administrators
• **L&D** Specialists responsible for program logistics and budget
• HR Generalists and Assistants involved in scheduling training
• Project Managers overseeing large-scale implementation training (e.g., **ERP** rollout)

• Group exercises developing a detailed project plan and budget spreadsheet for a multi-day training event.
• Workshops on drafting a professional **RFP** and vendor scoring matrix for external training services.
• Role-playing scenarios practicing handling a last-minute logistical crisis (e.g., technical failure, room conflict).
• Individual exercises designing a communication and pre-work schedule for a virtual training cohort.
• Case studies on managing large-scale program rollouts with complex, multi-site logistics.

Unit 1: Program Management and Budgeting

• Applying basic project management principles to the training coordination lifecycle
• Developing a detailed training budget, including direct and indirect costs, and calculating Cost-per-Learner
• Techniques for vendor sourcing, **RFP** creation, contract negotiation, and performance management
• Strategies for managing financial accountability and tracking expenses against the budget plan

Unit 2: Logistics and Seamless Delivery Management

• Mastering the logistics of in-person training: room setup, materials, catering, and travel coordination
• Managing virtual training (**VILT**) logistics: platform selection, connectivity checks, and technical support protocols
• Developing a standardized process for participant enrollment, pre-work distribution, and communication
• Strategies for coordinating multiple internal and external trainers and their resource needs

Unit 3: Technology and Administrative Systems

• Utilizing the Learning Management System (**LMS**) for course catalog, enrollment, tracking, and reporting compliance
• Best practices for digital file management and securing intellectual property (**IP**) of training content
• Developing compliant administrative records: attendance, certificates, and completion reporting
• Strategies for automating routine administrative tasks to maximize efficiency

Unit 4: Communication and Learner Experience

• Designing a clear, consistent, and positive communication journey for participants (before, during, and after)
• Managing learner expectations regarding pre-work, time commitment, and post-training follow-up
• Techniques for handling last-minute schedule changes, cancellations, and participant issues professionally
• Developing a system for capturing immediate Level 1 Reaction Feedback (surveys) post-session

Unit 5: Evaluation and Continuous Improvement

• Conducting a structured post-program review to assess logistical, financial, and administrative efficiency
• Using Level 1 data and coordinator feedback to refine the program management processes
• Strategies for communicating program attendance and completion data to managers and **HR** business partners
• Developing a checklist and quality control process for consistent, high-quality execution of all training events