This practical course equips line managers with essential HR competencies needed to effectively manage their teams and support organizational people strategies. Participants will learn fundamental HR principles, legal requirements, and people management skills that enable them to handle common employee situations confidently and compliantly. The program covers recruitment, performance management, employee development, and legal compliance from a manager's perspective. Through realistic scenarios and hands-on exercises, managers will develop the HR knowledge and skills necessary for successful people leadership.
Developing HR Competencies for Line Managers
Human Resource Management and Talent Development
October 25, 2025
Introduction
Objectives
Key learning objectives for this course include:
- Understand fundamental HR principles and legal requirements
- Develop skills for effective recruitment and selection
- Master performance management and feedback techniques
- Learn to handle employee relations issues appropriately
- Develop coaching and development skills for team members
- Understand compensation and benefits fundamentals
- Learn to identify and address workplace compliance issues
- Develop confidence in managing difficult HR situations
- Build skills for supporting employee wellbeing and engagement
Target Audience
- Line Managers and Team Leaders
- Supervisors and Frontline Managers
- Project Managers with team responsibility
- Department Heads
- New Managers transitioning into people leadership
- Technical professionals moving into management
- Small Business Owners managing staff
- Team Coordinators with HR responsibilities
Methodology
- Role-playing management scenarios
- Case studies of common manager challenges
- Group discussions on best practices
- Individual skill practice sessions
- Manager tool kit development
- Peer coaching and feedback
- Action planning for workplace application
Personal Impact
- Enhanced confidence in people management
- Improved communication and coaching skills
- Better understanding of legal responsibilities
- Stronger team leadership capabilities
- Increased ability to handle difficult situations
- Professional growth as people manager
Organizational Impact
- More consistent people management practices
- Reduced legal and compliance risks
- Improved employee satisfaction and retention
- Stronger leadership pipeline development
- Better alignment between HR and operations
- Increased managerial effectiveness and productivity
Course Outline
HR Fundamentals for Managers
Manager's HR Role- Understanding the manager's role in HR
- Legal framework and compliance essentials
- Employment contracts and policies
- Documentation and record keeping requirements
- Discrimination and harassment prevention
- Workplace health and safety obligations
- Privacy and confidentiality requirements
- Managing within company policies and procedures
Talent Acquisition
Recruitment Process- Defining job requirements and competencies
- Interviewing techniques and question development
- Selection decision-making and bias avoidance
- Reference checking and background verification
- Effective onboarding and orientation
- Setting clear expectations and goals
- Integration into team and culture
- Probation period management
Performance Management
Performance Coaching- Setting performance expectations and goals
- Regular feedback and check-in techniques
- Conducting formal performance reviews
- Developing performance improvement plans
- Employee recognition strategies
- Motivation theories and practical applications
- Rewarding and celebrating achievements
- Building engagement and commitment
Employee Development
Coaching Skills- Coaching vs. managing approaches
- Developing team member capabilities
- Career development conversations
- Creating individual development plans
- Identifying training needs
- Supporting learning application
- Mentoring and shadowing opportunities
- Succession planning for key roles
Employee Relations
Communication Skills- Effective workplace communication
- Handling difficult conversations
- Active listening and empathy
- Team meeting facilitation
- Addressing performance issues early
- Conflict resolution between team members
- Grievance handling procedures
- When and how to escalate to HR
Team Leadership
Team Dynamics- Building effective team cultures
- Managing diverse teams
- Team building and cohesion activities
- Remote and hybrid team management
- Time management for managers
- Delegation and empowerment
- Managing personal stress and resilience
- Continuous learning as people manager
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