This practical course equips public sector professionals with methodologies and tools to measure, demonstrate, and communicate the value and return on investment of programs, projects, and initiatives. Participants will learn frameworks for assessing economic, social, and environmental value in public sector contexts where traditional financial ROI may not fully capture outcomes. The program covers business case development, benefits realization, and value demonstration techniques that meet accountability requirements while telling compelling stories of public value creation. Through hands-on exercises, professionals will develop skills to justify investments, optimize resource allocation, and communicate impact effectively to diverse stakeholders.
Demonstrating Value and Return on Investment
Government and Public Sector
October 25, 2025
Introduction
Objectives
Participants will learn to:
- Apply value measurement frameworks in public sector contexts
- Develop robust business cases with clear value propositions
- Calculate return on investment using appropriate methodologies
- Measure and quantify social and environmental value
- Implement benefits realization management processes
- Communicate value and impact to diverse audiences
- Use cost-benefit and cost-effectiveness analysis
- Align value demonstration with organizational objectives
- Address challenges in valuing intangible benefits
- Build continuous value improvement into programs
Target Audience
- Program and project managers
- Policy advisors and analysts
- Business case developers
- Performance measurement specialists
- Finance and budget officers
- Strategic planning professionals
- Communication and public affairs staff
Methodology
- Case studies of public sector value demonstration
- Business case development workshops
- ROI calculation exercises
- Stakeholder communication role-plays
- Peer review of value propositions
- Real project application and feedback
Personal Impact
- Enhanced ability to justify investments and resources
- Improved analytical and measurement skills
- Stronger business case development capabilities
- Greater confidence in value communication
- Better stakeholder influence and engagement
- Career advancement through value demonstration expertise
Organizational Impact
- Improved resource allocation decisions
- Enhanced accountability for public spending
- Stronger business case approval rates
- Better demonstration of program effectiveness
- Increased stakeholder confidence and support
- Continuous improvement in value delivery
Course Outline
Value Measurement Foundations
Value Concepts- Understanding value in public sector context
- Types of value: economic, social, environmental
- Stakeholder perspectives on value
- Public value framework and theory
- Developing measurement frameworks
- Selecting appropriate metrics and indicators
- Baseline establishment and data collection
- Addressing measurement challenges
ROI Methodologies
Financial Analysis- Traditional ROI calculation methods
- Cost-benefit analysis techniques
- Cost-effectiveness analysis approaches
- Lifecycle costing and total cost of ownership
- Measuring social return on investment (SROI)
- Environmental impact quantification
- Valuing intangible benefits and outcomes
- Multi-criteria analysis methods
Business Case Development
Case Structure- Developing compelling problem statements
- Option analysis and selection criteria
- Benefits identification and quantification
- Risk assessment and mitigation planning
- Building evidence-based arguments
- Stakeholder analysis and engagement
- Alignment with strategic objectives
- Presentation and communication strategies
Value Realization and Communication
Benefits Management- Benefits realization planning
- Tracking and monitoring value delivery
- Adapting to changing circumstances
- Continuous value improvement
- Tailoring messages to different audiences
- Visualization of value and impact
- Storytelling with data and evidence
- Building ongoing support and advocacy
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