This practical course provides leaders with evidence-based frameworks and tools to build, develop, and sustain high-performing teams in public sector contexts. Participants will learn to diagnose team effectiveness, address performance barriers, and create conditions where teams can excel. The program covers team formation, dynamics, motivation, and performance management, with particular focus on virtual and cross-functional teams. Through assessment tools and case studies, leaders will develop actionable strategies to transform their teams into collaborative, innovative, and results-oriented units that deliver exceptional public value.
Developing High-Performing Teams
Government and Public Sector
October 25, 2025
Introduction
Objectives
Leaders will learn to:
- Diagnose team effectiveness and development needs
- Apply team development models and frameworks
- Build trust and psychological safety within teams
- Facilitate effective team collaboration and decision-making
- Manage team conflict constructively
- Motivate and engage diverse team members
- Set clear performance expectations and accountability
- Develop team capabilities and talent
- Lead virtual and distributed teams effectively
- Measure and improve team performance over time
Target Audience
- Team leaders and supervisors
- Project and program managers
- Department and division heads
- HR and organizational development professionals
- Emerging leaders preparing for team leadership
- Managers of cross-functional or virtual teams
Methodology
- Team assessment tools and diagnostics
- Case studies of team transformations
- Role-playing team facilitation scenarios
- Peer consultation on team challenges
- Action planning for specific teams
- Best practice sharing among participants
Personal Impact
- Enhanced team leadership capabilities
- Improved team facilitation and conflict management
- Stronger ability to diagnose and address team issues
- Greater confidence in team performance management
- Better team motivation and engagement strategies
- Career advancement through team leadership excellence
Organizational Impact
- Higher team productivity and performance
- Improved employee engagement and retention
- Better collaboration across organizational boundaries
- Enhanced innovation and problem-solving
- Stronger organizational capability
- More effective goal achievement
Course Outline
High-Performing Teams Foundation
Team Effectiveness Models- Research on high-performing team characteristics
- Team development stages (Tuckman and others)
- Diagnosing current team effectiveness
- Public sector team context and challenges
- Right-sizing teams for optimal performance
- Skills and diversity balance in team composition
- Role clarity and responsibility definition
- Team charter development and alignment
Team Dynamics and Processes
Building Team Culture- Establishing psychological safety and trust
- Creating team norms and working agreements
- Fostering inclusion and belonging
- Developing team identity and purpose
- Effective meeting design and facilitation
- Decision-making processes and participation
- Conflict resolution and difficult conversations
- Feedback cultures and continuous improvement
Team Performance Management
Goal Setting and Alignment- Cascading organizational objectives to teams
- Developing team performance measures
- Individual and team accountability systems
- Progress monitoring and review processes
- Understanding individual motivators
- Recognition and reward strategies
- Professional development within teams
- Managing team energy and preventing burnout
Special Team Contexts
Virtual and Distributed Teams- Unique challenges of remote team leadership
- Technology enablement and collaboration tools
- Building connection across distances
- Performance management in virtual contexts
- Navigating matrix reporting relationships
- Managing competing priorities and loyalties
- Stakeholder management across boundaries
- Celebrating shared successes
Ready to Learn More?
Have questions about this course? Get in touch with our training consultants.
Submit Your Enquiry