This essential course provides foundational leadership skills for professionals transitioning into management roles or newly appointed team leaders. Participants will learn core management competencies including team leadership, performance management, communication, and decision-making. The program focuses on developing authentic leadership styles while building practical skills for day-to-day management challenges. Through interactive exercises and real-world scenarios, emerging managers will gain confidence and capability to lead teams effectively, drive performance, and navigate the complexities of people management in public sector contexts.
Leadership Skills for Emerging Managers
Government and Public Sector
October 25, 2025
Introduction
Objectives
Emerging managers will develop capabilities in:
- Transitioning from team member to team leader
- Developing personal leadership style and presence
- Effective team communication and meeting facilitation
- Performance management and development conversations
- Delegation and workload management
- Conflict resolution and difficult conversations
- Decision-making and problem-solving frameworks
- Coaching and mentoring team members
- Managing upward and organizational navigation
- Building team culture and engagement
Target Audience
- Newly appointed team leaders and supervisors
- High-potential staff identified for management roles
- Professionals transitioning to first management position
- Acting managers preparing for permanent roles
- Technical experts moving into people leadership
- Project managers with team leadership responsibilities
Methodology
- Role-playing management scenarios
- Case studies of leadership challenges
- Peer coaching and feedback
- Individual leadership development planning
- Group problem-solving exercises
- Manager shadowing and mentoring
Personal Impact
- Increased confidence in management capabilities
- Enhanced people management skills
- Stronger communication and influence abilities
- Better team leadership and motivation
- Improved problem-solving and decision-making
- Career advancement readiness
Organizational Impact
- More effective team performance and productivity
- Improved employee engagement and retention
- Stronger leadership pipeline development
- Better talent development and succession planning
- Enhanced organizational capability
- Consistent management practices across teams
Course Outline
Leadership Foundations
Leadership Transition- From individual contributor to people manager
- Developing leadership identity and presence
- Understanding management vs. leadership
- Public sector leadership context and expectations
- Personal leadership style assessment
- Strengths and development area identification
- Emotional intelligence fundamentals
- Values-based leadership principles
Essential Management Skills
Effective Communication- Team communication strategies
- Meeting facilitation and management
- Active listening and feedback techniques
- Difficult conversation frameworks
- Goal setting and expectation clarification
- Performance monitoring and feedback
- Development planning with team members
- Recognition and motivation strategies
Team Leadership
Team Development- Team formation and dynamics understanding
- Building trust and psychological safety
- Conflict resolution and mediation
- Creating inclusive team environments
- Effective delegation principles and practices
- Balancing control with autonomy
- Developing team member capabilities
- Accountability without micromanagement
Practical Leadership Application
Decision-Making- Systematic problem-solving approaches
- Data-informed decision making
- Stakeholder consultation and engagement
- Risk assessment in decision processes
- Managing upward relationships
- Cross-functional collaboration
- Resource negotiation and advocacy
- Political awareness and sensitivity
Ready to Learn More?
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