This practical course focuses on developing and delivering effective AML/CFT training programs that meet regulatory requirements and actually change employee behavior. Participants will learn about training needs assessment, curriculum development, delivery methods, and effectiveness measurement. The course covers both technical content development and training delivery skills, providing practical approaches for different audience types and organizational contexts. Through hands-on exercises and peer feedback, learners will develop the expertise needed to create impactful training programs that strengthen organizational compliance culture.
Conducting Effective AML/CFT Training Across the Organization
Anti-Money Laundering AML/CFT
October 25, 2025
Introduction
Objectives
Key Learning Objectives:
- Understand regulatory requirements for AML/CFT training
- Learn to conduct training needs assessments
- Master curriculum development for different audience types
- Develop skills in training delivery and facilitation
- Learn to create engaging and effective training materials
- Understand training evaluation and effectiveness measurement
- Master training program management and administration
- Learn to leverage technology in training delivery
- Develop skills in building compliance culture through training
Target Audience
- AML/CFT training specialists
- Compliance officers with training responsibilities
- Human resources and learning development staff
- MLROs and compliance managers
- Business line trainers
- Subject matter experts delivering training
- Consultants in compliance training
- Regulatory agency training staff
Methodology
- Training delivery practice sessions
- Curriculum development workshops
- Material creation exercises
- Peer feedback and coaching
- Case study development
- Technology tool demonstrations
- Industry expert presentations
Personal Impact
- Enhanced training development and delivery skills
- Improved communication and facilitation abilities
- Stronger curriculum design capabilities
- Better audience engagement techniques
- Increased confidence in training leadership
- Career development in compliance training
Organizational Impact
- More effective AML/CFT training programs
- Enhanced compliance culture
- Improved employee awareness and behavior
- Stronger regulatory compliance
- Better training program efficiency
- Continuous training improvement
Course Outline
Unit 1: Training Program Fundamentals
Regulatory Requirements- Training obligation specifications
- Audience coverage requirements
- Frequency and content expectations
- Documentation standards
- Training needs assessment
- Curriculum development
- Delivery method selection
- Evaluation and measurement
Unit 2: Curriculum Development
Content Design- Audience analysis and segmentation
- Learning objective development
- Content research and validation
- Scenario and case study development
- Presentation development
- Handout and job aid creation
- Assessment question design
- Multi-language considerations
Unit 3: Training Delivery Methods
Delivery Techniques- Classroom training facilitation
- Virtual training delivery
- E-learning development
- Blended learning approaches
- Interactive exercise design
- Case study facilitation
- Role-playing activities
- Gamification techniques
Unit 4: Audience-Specific Training
Front-Line Staff- Teller and branch staff training
- Customer service representative training
- Sales and relationship manager training
- Red flag recognition emphasis
- Senior management and board training
- Compliance staff development
- Technology and operations staff
- International and cross-cultural considerations
Unit 5: Program Management and Evaluation
Administration- Training scheduling and tracking
- Record-keeping and documentation
- Budget management
- Vendor and consultant management
- Assessment and testing
- Feedback collection and analysis
- Behavior change measurement
- Program improvement cycles
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