Retail payment systems—handling high-volume, lower-value transactions—are undergoing rapid, global transformation driven by technological innovation and consumer demand for faster, more convenient, and more secure services. This course provides a comprehensive guide to **Retail Payments System Modernization**, focusing on the shift to **Faster Payments (Instant Payments)**, the adoption of ISO 20022, and the policy challenges related to competition, access, and fraud. Participants will analyze the design and operational requirements of instant payment schemes, explore the role of the central bank in facilitating modernization, and evaluate the risks and opportunities presented by mobile, digital wallet, and open banking models.
Retail Payments System Modernization
Central Banking and Monetary Policy
November 30, 2025
Introduction
Objectives
Upon completion of this program, participants will be able to:
- Analyze the drivers and design principles of **Faster Payments** (instant payments) systems.
- Evaluate the operational and legal challenges of implementing a 24/7/365 real-time settlement environment.
- Describe the benefits and implementation roadmap for the global shift to the **ISO 20022** messaging standard.
- Understand the regulatory challenges related to competition, access, and interoperability in retail payments.
- Assess the fraud, security, and financial crime risks inherent in instant payment systems.
- Examine the role of the central bank in promoting innovation, competition, and financial inclusion in retail payments.
- Evaluate the impact of mobile payments, digital wallets, and Open Banking on the payments ecosystem.
- Formulate a strategic plan for the modernization and risk mitigation of a national retail payment system.
Target Audience
- Central Bank Payments System Strategists and Operators
- Commercial Bank Retail Payments and Operations Managers
- FinTech and Payments Innovation Executives
- Financial Regulators and Consumer Protection Agencies
- Risk Management and Fraud Prevention Specialists
- IT Architects supporting Retail Payment Infrastructure
Methodology
Instant payment system design workshop, Fraud risk assessment case studies, Group project on ISO 20022 migration planning, Policy debates on Open Banking and third-party access, Technical deep dives into fraud detection models, Structured discussions on financial inclusion strategies.
Personal Impact
- Master the principles and technical requirements for modern retail payment systems.
- Acquire specialized knowledge in Faster Payments design, risk, and operations.
- Enhance analytical skills for assessing fraud, security, and competition risks.
- Gain proficiency in the strategic importance of the ISO 20022 standard.
- Improve career prospects in payments strategy, operations, and regulation.
- Be able to contribute to the safe and efficient modernization of the national payment system.
Organizational Impact
- Achieve a successful and compliant transition to instant payment capabilities.
- Significantly reduce fraud and security risks in the retail payment environment.
- Improve the speed, efficiency, and transparency of customer payment services.
- Ensure full compliance with the ISO 20022 standard and its benefits.
- Better manage the regulatory challenges of competition, access, and Open Banking.
- Strengthen the central bank's role in promoting a safe and competitive retail payments market.
Course Outline
Unit 1: The Shift to Faster Payments
Section 1: Rationale and Design- Drivers for instant payment systems: consumer demand, business efficiency, and economic growth.
- Key design choices: settlement mechanism (e.g., RTGS-linked), access models, and message formats.
- The concept of **irrevocability** in a real-time, push-payment environment.
- Cross-border and regional instant payment initiatives (e.g., SEPA Instant, Pix).
- The requirement for 24/7/365 operational uptime and resilience.
- Managing settlement finality and intraday liquidity in a continuous settlement model.
- Techniques for managing risks related to system capacity and latency.
- The role of the central bank in providing access to central bank money for instant settlement.
Unit 2: Technology, Risk, and Standards
Section 1: ISO 20022 and Data Richness- The strategic importance of the **ISO 20022** standard for data richness and interoperability.
- Mapping legacy payment formats to the new ISO 20022 structure.
- Benefits for compliance (AML/CTF), fraud detection, and straight-through processing.
- The implementation roadmap and challenges of system migration.
- Identifying new types of fraud in instant payment systems (e.g., authorized push payment fraud).
- Advanced fraud detection and prevention mechanisms (e.g., AI/ML-based behavioral analysis).
- Cybersecurity risks to the retail payment network and participant endpoints.
- The legal and regulatory allocation of liability for instant payment fraud.
Unit 3: Competition and Open Banking
Section 1: Access and Competition- Regulatory policy on third-party access (TPPs) and non-bank payment service providers (PSPs).
- The central bank's role in ensuring fair and equitable access to payment infrastructure.
- Policy to promote competition and reduce concentration risk in the retail payments market.
- Addressing interoperability challenges between competing payment networks.
- The architecture and regulatory framework for **Open Banking** (PSD2, etc.).
- The role of APIs in enabling new payment initiation and account information services.
- Policy for data privacy, consumer consent, and security in the Open Banking ecosystem.
- Impact of mobile payments, digital wallets, and BigTech entry on the market structure.
Unit 4: Strategic Policy and Future Trends
Section 1: Policy and Financial Inclusion- The use of modern retail payments to promote financial inclusion and reduce cash dependency.
- The role of the central bank in defining technical standards and promoting best practices.
- Policy responses to the rise of stablecoins and potential retail CBDC.
- The future evolution of the retail payments ecosystem and regulatory strategy.
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